Terms of Use

1. Copyright :

All Intellectual Property Rights in or to the materials and information made available to you are either owned by us or licensed to us by our third party partners. You may only use such information or materials in accordance with these Terms of Use, and if you have read and understood the Disclaimer (below). If engaging in the Soulwise website, this will also include the Privacy Policy. Except as expressly provided in these Terms of Use, we do not grant any express or implied right to you to use the materials or information made available to you from Soulwise and nothing in these Terms of Use shall be construed as an assignment of any Intellectual Property Rights in or to such materials or information. All our rights are hereby expressly reserved. You may use any materials and information made available to you from Soulwise subject to the following conditions:

(a) the material and information may only be used for your personal and non-commercial purposes;

(b) the material and information shall not be modified or altered in any way; reproduced or included in any other work or publication in any medium; or distributed or sold to any third party;

(c) you may not remove any copyright or other proprietary notices contained in the material or the information.

(d) We do not give you any rights in relation to Intellectual Property Rights in any product or service that you purchase from Soulwise. For the avoidance of doubt, these Terms of Use are not intended to prevent you recording in manual form any individual item of information, or disclosing any individual item of information, free of charge, to friends or relations for non-commercial purposes provided that you take all reasonable steps to ensure that any person to whom you may disclose that information complies with these Terms of Use, the Disclaimer and Privacy Policy.

2. Confidentiality :

Any Soulwise services received either during a stay at the guesthouse or via any other way of communication are mostly uniquely tailored towards the individual/group at that particular time. Therefore any information and exercises cannot under any circumstances be passed onto other people, without discussing this properly with Sacha Knop. Hence, all Soulwise services are confidential programs offering information for personal self-development, therefore and are not under any circumstances to be used or considered as training for an individual to become a coach, or to be used as coaching material for others, or for any other purpose.

3. Fees :

You understand and accept that Soulwise fees are to be paid prior to each session, and that full payment is necessary to secure any booking. You agree that the session will conclude at the end of the agreed time. You agree that this payment is non-refundable if cancelled with less than 48 hours notice and accept that fees are not refundable (except under extraordinary circumstances).

4. Termination of Services :

You understand and accept that Soulwise may decline to offer services at any time and that in this case a reason(s) will be provided to you.

5. Returns Policy soul reading :

All personal CD’s/Audio files which are recorded to order and tailored uniquely for the individual are produced on the understanding that you have ample opportunity before placing your order, to generally understand both the quality and content of Soulwise products. Due to this, returns are accepted only under the following circumstances:

(a) There is a fault with the item and it fails to function correctly.

(b) The item arrived in a damaged condition. In all cases you should contact us immediately at customercare@soulwise.nl It may be necessary to return the item to the address on the contact page, with a note stating what the problem is. If found to be faulty, the CD/Audio file will be replaced free of charge. If we can find nothing wrong with the item then it will be returned to you. Your statutory rights are not affected.

You have read, understood and agree to all the conditions set out in Terms of Use, Disclaimer, Code of Conduct and Privacy Policy before participating in any services offered by Soulwise.