Terms of Use

Thank you for using SoulWise Academy Ltd. Please read these Terms carefully. By using SoulWise Academy Ltd. or signing up for one of our trainings, classes or any other of our services or products you’re agreeing to these Terms. This is a legal agreement.

These Terms of Use (“Terms,” include our Privacy Notice, Disclaimer, and Code of Conduct) define the terms and conditions under which you’re allowed to use our services and products, and how we’ll treat your account while you’re a Member. If you have any questions about our terms, feel free to contact us.

1. Copyright :

All Intellectual Property Rights in or to the materials and information made available to you are either owned by SoulWise Academy Ltd. and Sacha Knop or licensed to us by our third party partners.

You may only use such information or materials in accordance with these Terms of Use, and if you have read and understood the Disclaimer. If engaging in the SoulWise Academy Website, this will also include the Privacy Policy.

Except as expressly provided in these Terms of Use, we do not grant any express or implied right to you to use the materials or information made available to you from SoulWise Academy and Sacha Knop and nothing in these Terms of Use shall be construed as an assignment of any Intellectual Property Rights in or to such materials or information. All our rights are hereby expressly reserved.

You may use any materials and information made available to you from SoulWise Academy Ltd. and Sacha Knop subject to the following conditions:

(a) the material and information may only be used for your personal and non-commercial purposes;

(b) the material and information shall not be modified or altered in any way; reproduced or included in any other work or publication in any medium; or distributed or sold to any third party;

(c) you may not remove any copyright or other proprietary notices contained in the material or the information.

(d) We do not give you any rights in relation to Intellectual Property Rights in any product or service that you purchase from SoulWise Academy and Sacha Knop. For the avoidance of doubt, these Terms of Use are not intended to prevent you recording in manual form any individual item of information, or disclosing any individual item of information, free of charge, to friends or relations for non-commercial purposes provided that you take all reasonable steps to ensure that any person to whom you may disclose that information complies with these Terms of Use, the Disclaimer and Privacy Policy.

2. Confidentiality :

Any SoulWise Academy Services received during any way of communication ( ie. Masterclass, podcast, blog, phonecall, online ( recorded) or live training, or part of a training, any coaching or readings received) are mostly uniquely tailored towards the individual/group at that particular time. Therefore any information and exercises cannot under any circumstances be passed onto other people, without discussing this properly with the owner of the material ie. Sacha Knop. Hence, all SoulWise Academy Services are confidential programs offering information for personal self-development, therefore and are not under any circumstances to be used or considered as training for an individual to become a coach, or to be used as coaching material for others, or for any other purpose.

3. Fees :

You understand and accept that SoulWise Academy fees are to be paid prior to the start of your Online Training or prior to each number of sessions, and that full payment is necessary to secure any booking. You agree that the session will conclude at the end of the agreed time. You agree that payment details, fees and any refunds are discussed with you and contractually agreed in your signed payment contract.

4. Termination of Services :

You understand and accept that SoulWise Academy Ltd. may decline to offer services at any time and that in this case a reason will be provided to you. We take working authentically and with the right clients very serious and if we feel that we won’t be able to work with you successfully, we will decline our services to you and if possible help ou find a better fit.

5. Returns Policy soul reading :

All Online Training Audio files and Video’s and all personal Audio files which are recorded to order and tailored uniquely for the individual are produced on the understanding that you have ample opportunity before placing your order, or before taking part, to generally understand both the quality and content of Soulwise Academy products. Due to this, returns are accepted only under the following circumstances:

(a) There is a fault with the item and it fails to function correctly.

(b) The item arrived in a damaged condition. In all cases you should contact us immediately at customercare@soulwise.co.uk.

It may be necessary to contact us via our customer service email address stating what the problem is. If found to be faulty, the CD/Audio file will be replaced free of charge, and of course any training material not properly working will be solved as soon as possible, striving to resolve any matter within 7 working days.

If we can find nothing wrong with the item then it will be returned to you. Your statutory rights are not affected.

You have read, understood and agree to all the conditions set out in Terms of Use, Disclaimer, Code of Conduct and Privacy Policy before participating in any services offered by SoulWise Academy Ltd.

Disclaimer

1. All Online Trainings, any readings, products and coaching sessions or consultations are intended to offer an insight into a person’s personal and/or business life, and do not in any way, constitute legal, financial, or medical advice. It remains the responsibility of the individual to seek out such appropriate professional advice or treatment elsewhere.

2. SoulWise Academy Ltd. is not able under any circumstances to guarantee or give any warranty that all personal problems (either expressed or implied) presented by an individual can or will be resolved. The success of following any training, events, private sessions and treatment depends on the client following all and any instructions given and depends on their own continued practice, the level of surrender and trust to SoulWise Academy, Sacha Knop and her work. We strive to work with those that we have carefully selected because we believe they will conclude our work with them successfully. We will do everything we can, within our possibility, to make this happen, but we can not do the work for them, only they can make the change happen and this is their responsibility.

3. SoulWise Academy Ltd. does not accept any liability or responsibility for any consequences of an individual’s use of its services, either beneficial or otherwise. An individual’s use of the advice or information provided during trainings, events, in a session, their interpretation of what they see or hear in such sessions or any effects on them or others which they attribute to such sessions is their responsibility alone.

The purpose of our work is for the individual to relax more deeply into awakening and become more self-aware, and to help mastering tools to handle life. It is not designed to treat, diagnose, cure or alleviate symptoms of any kind, be it mental, physical or any other such illness. It remains the responsibility of the client/individual to seek out such appropriate professional advice or treatment for these and any other conditions, elsewhere.

Code of Conduct

As a registered and certified Hypnotherapist (Dip.Hyp, HPD, NHS – member of the Hypnotherapy Society), Sacha’s Hypnotherapy work conforms to the code of Conduct from the Society she has been a member of for the past 10 years: The National Hypnotherapy Society. You can find this code of ethics here.